How to Record a Video Statement

January 13, 2026

You'll need to record a video statement to make a claim. It helps to be as clear and descriptive as possible, although it needn’t be a cinematic masterpiece!

You can use your phone, laptop or other device capable of recording video+audio to create a video statement and submit a claim.

Happy filming! 🎬

Video statements for Laka Bicycle Insurance claims

• State who you are, where you live
• What gear you’re claiming for. Please list each part, make, model and include any upgrades or customisations you made.
• Describe what happened, when, where, and how (if known)
• If anyone else was involved or liable for the incident
• Where the bike or accessories are located now
• Avoid background noise that might make it hard to hear what you are saying

Video statements for Laka Health & Recovery claims

• Describe the incident: before, during and after.
• Describe your injuries
• Medical Assessments:
  • If you’ve already seen a medical practitioner please tell us about the assessment they made of you and any treatment they’ve recommended.
  • If you haven't seen a medical practitioner that's okay, but we'll arrange for a paid, private GP video appointment after you submit your claim.
• Avoid background noise that might make it hard to hear what you are saying