# Submitting a Claim

Submit claims online within 28 days of your incident at [https://app.laka.co/gb/claims](https://app.laka.co/gb/claims).

January 13, 2026

The process is the same if you are submitting a theft, damage, liability or health & recovery claim.

**Submit claims online within 28 days of your incident at** [**https://app.laka.co/gb/claims**](https://app.laka.co/gb/claims). Click on the button bottom left.

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Information required to submit a claim:

1. Details of your theft, incident, or accident
2. A video statement from yourself
3. Photos clearly showing damage, lost items, injuries and evidence of any costs already incurred
4. If your property has been stolen, a Crime Reference Number from the Police
5. If you are submitting a Health+Recovery claim, a doctors assessment may be required

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